Loading
Robert1234(Newbie)Newbie
10 Mar 2025

I have recently (5 March 2025) opened a new pension account with a superfund and have a new accumulation account with that superfund and another old accumulation account with another superfund. I want to combine the two accumulation accounts into one through the MyGov app, but the MyGov app has not yet been updated for my new superannuation arrangements. My superfund has told me that they have sent the information to the ATO. How long will it take for the ATO to reflect the changes in MyGov?

2,632 views
3 replies
2,632 views
3 replies

Most helpful response

Most helpful reply

RachelATO(Community Moderator)Community Moderator
17 Mar 2025

Hi @Robert1234,


Your account may not be visible if we are unable to confidently verify and match account details that have been provided by your superfund.


We show annual balances reported to us, and as the super funds are only required to report once a year with a 30 June balance, your new super account may not show until we've received that annual report. If your super fund has issued a member statement with a more up to date balance, you can check the 'as at' date of the balance.


It could be worth talking to the super fund to confirm what details they sent though.

All replies

Robert1234(Newbie)Newbie
17 Mar 2025

It is now 17 March, 12 days since I changed my superannuation arrangements, but ATO on MyGov has still not been updated.

Most helpful reply

RachelATO(Community Moderator)Community Moderator
17 Mar 2025

Hi @Robert1234,


Your account may not be visible if we are unable to confidently verify and match account details that have been provided by your superfund.


We show annual balances reported to us, and as the super funds are only required to report once a year with a 30 June balance, your new super account may not show until we've received that annual report. If your super fund has issued a member statement with a more up to date balance, you can check the 'as at' date of the balance.


It could be worth talking to the super fund to confirm what details they sent though.

Robert1234(Newbie)Newbie
18 Mar 2025

Thank you RachelATO. My super fund had assured me that it had sent through all the relevant information back on 5 March. I will contact them again to confirm that is the case.

Featured articles

What you need to know about early release of super

10 Apr 2025 · 4 min read time

How do I transfer super into my spouse's super fund?

8 June 2023 · 2 min read time

Claiming your departing Australia superannuation payment (DASP) online

28 Aug 2025 · 5 min read time

Top liked users

  1. Bruce4Tax

    (Taxicorn)

    3245 likes

  2. Taxduck

    (Taxicorn)

    2035 likes

  3. PayrollDeanne

    (Taxicorn)

    804 likes

  4. YellowPotato

    (Taxicorn)

    513 likes

  5. knaresbro

    (Devotee)

    358 likes

Top contributors

  1. Bruce4Tax

    (Taxicorn)

    10370contributions

  2. Taxduck

    (Taxicorn)

    4721contributions

  3. PayrollDeanne

    (Taxicorn)

    2040contributions

  4. YellowPotato

    (Taxicorn)

    1325contributions

  5. YEP

    (Devotee)

    837contributions

Loading
How long does it take for MyGov to be updated for changes to my super information? | ATO Community