I was looking to lodge a tax return and I called to get a linking code for my case. The person who was helping me ask for many questions about my identity which I gave. Everything was going fine until he said the system did not matched my name and last name. We were both very confused because everything was going well. We tried with other documents but the result was the same. Eventually he just said "I'm sorry I can't help you, it's probably my system because so far all the information you provided seemed correct. I would suggest to try again next week".
Now I not sure what to do if the system does not recognize my next week. I'm looking for an ATO office in Brisbane but it seems there is none and I need to find a way to lodge my tax return.
149 views
1 replies