I am currently overseas and will be so for the next few months. I tried to access my mygov account, using the myID method but was denied access due to inactivity. The app requested an account reset, which I performed and I then verified all my details. However, when trying to access the mygov account now, I receive the following error RFM129 and a statement that my email address does not match. The emails do match and I am at a loss as to how to proceed.
I do not have access to my mobile number.