Loading
16 Sept 2025

I lodged my return in mid July - it was showing as processed then cancelled and returned to processing. Its been almost 3 months now and I received a text to say I needed to call the switchboard and ask for a particular person on a specific extension with a reference number. The deadline to call is two days from the message. I have tried every single number listed as well as the one I was advised to call and keep being hung up on or the call just ends. I cannot get through to anyone at all. It is completely ridiculous to ask for someone to call by a certain time and then you make it impossible to get in contact with anyone?! I have no idea what to do as I cannot spend an entire day trying to get through to someone.

91 views
1 replies
91 views
1 replies

All replies

Loading
Cant get through to anyone on any of the numbers | ATO Community