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Betty0601(I'm new)I'm new
31 July 2023

I am having trouble linking ATO to the MyGov website. The banking details I put in are matched with the details stated in the income statement. However, I keep getting an error message that it isn't matched with the ATO details. So I want to get a linking code.

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1 replies
200 views
1 replies

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Most helpful reply

ChantelleATO(Community Support)Community Support
31 July 2023

Hi @Betty0601


Your bank details with ATO are from what you have reported on your tax return. If you have never lodged a return before, these details will not be on your record.

If you have previously lodged with an agent, we may have their details still listed.


You can try to use the other questions to see if you can link.

Have a look at our article about linking your myGov account to the ATO that you may find helpful.

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Most helpful reply

ChantelleATO(Community Support)Community Support
31 July 2023

Hi @Betty0601


Your bank details with ATO are from what you have reported on your tax return. If you have never lodged a return before, these details will not be on your record.

If you have previously lodged with an agent, we may have their details still listed.


You can try to use the other questions to see if you can link.

Have a look at our article about linking your myGov account to the ATO that you may find helpful.

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How do I get a linking code for linking ATO to My Gov. | ATO Community