I set up two factor authentication for my ATO ACCOUNT. I’ve since moved overseas and no longer have an Australian mobile. Can’t do digital identity as that doesn’t accept an overseas mobile. Any ideas?
This thread is archived and the information may not be up-to-date. You can't reply to this thread.
697 views
1 replies
Hi @Alisonmcleod,
If you have gone overseas and no longer have an Australian mobile number.
Check the info in our Can't sign in to myGov to access ATO online services? article. Specifically, under the heading 'Can't recover your account using myGovID?'.
This will tell you what to do next and just leave the mobile number field blank.
All replies
Hi @Alisonmcleod,
If you have gone overseas and no longer have an Australian mobile number.
Check the info in our Can't sign in to myGov to access ATO online services? article. Specifically, under the heading 'Can't recover your account using myGovID?'.
This will tell you what to do next and just leave the mobile number field blank.
Featured articles
5 Nov 2025 · 6 min read time
2 Dec 2025 · 3 min read time
24 Aug 2025 · 3 min read time