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Mysteria(Initiate)Initiate
17 Aug 2024

Hi I have pending transactions on my ato account I have a refund amount sitting in my gov account since 7 July why is it taking so long I need to move house and waiting for my return to hit my bank account. Called ato several times but can’t get a human to answer the frigging phone I m getting really frustrated and it’s not good enough someone plz help

1,594 views
9 replies
1,594 views
9 replies

Most helpful response

Most helpful reply

MeghaATO(Community Support)Community Support
20 Aug 2024

Hi @Mysteria,


We are experiencing high call volumes, and we do thank you for your patience.


What is the status of your tax return when you log in to online services?


Check out our article on what each stage means, titled Where's my tax return?


The status can fluctuate many times before final processing is complete.

All replies

Most helpful reply

MeghaATO(Community Support)Community Support
20 Aug 2024

Hi @Mysteria,


We are experiencing high call volumes, and we do thank you for your patience.


What is the status of your tax return when you log in to online services?


Check out our article on what each stage means, titled Where's my tax return?


The status can fluctuate many times before final processing is complete.

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