Hi I want to delete my MyID account as it is transphobic I hate it I changed sex did legal name change by deedpol and it still refers to me by name on my birth certificate which is wrong the whole system stinks and is genderphobic I feel discriminated against delete the damn thing there's nowhere to enter my deedpol details until can fix the system I want nothing to do with it remove my account and don't want to spend hours on hold in a bloody phone queue either
Hey @FoxyTransGirl I'm assuming you've updated your name with the ATO? If you have, I found some information about changing your name in myID that could be helpful for you. If you live in one of the states listed on the website, you can update your name with a change of name certificate.
Unfortunately, if you still want to delete your myID, you do have to call the myID team. This is because they need the proper authorisation (verifying your identity) before they can do it. I find it's usually easier to get through on the phones when you call close to open or close.
All replies
Hey @FoxyTransGirl I'm assuming you've updated your name with the ATO? If you have, I found some information about changing your name in myID that could be helpful for you. If you live in one of the states listed on the website, you can update your name with a change of name certificate.
Unfortunately, if you still want to delete your myID, you do have to call the myID team. This is because they need the proper authorisation (verifying your identity) before they can do it. I find it's usually easier to get through on the phones when you call close to open or close.
@G_18 All those options fail the in ap name select needs minimum of normal strength of Id and with just birth licence and Medicare I don't get the name select option it defaults to birth cert and I'm from Qld so my deedpol apparently can't be verified online ? Phone services suck wait years in queues get answered to be redirected and made to wait more answered n put on hold while they look at something and magically the call gets DC and U gotta start all over I'd rather line up in person at a ATO office than deal with this on phone
Featured articles
5 Nov 2025 · 6 min read time
2 Dec 2025 · 3 min read time
24 Aug 2025 · 3 min read time