Author: JayATO(Community Support)Community Support 6 Feb 2026
Hi @adaper2011
If you can't link your myGov account because you don't have a Strong identity and you're overseas, you'll need to contact us to obtain a unique linking code. We'll need to verify your identity by asking questions about identity documents such as an Australian driver's licence, Medicare card, or Australian or foreign passport.
The challenge you might face is that if you're no longer in Australia, your foreign passport may not be able to be verified through our systems. If this happens, you may need to lodge your Application for payment of ATO-held superannuation money by paper instead.
To set up and use myID, you need to achieve a Strong or Standard identity strength. However, setting up a Strong identity typically requires Australian identity documents, which you've indicated you don't have access to.
Contact our individual enquiries line to request a linking code. We'll work through the identity verification process with you over the phone. If you can't be verified, we can advise you on the alternative paper lodgment process for your superannuation application.